Assist your blind and low-vision customers quickly and at scale with personalized, accessible support.
Contact Solutions Team
“The disability answer desk is a really great thing. It takes away the visual barrier that sometimes exists. Because it’s a free service, I’m really pleased that it augments the skills that I have. Everyone who is blind and has a smartphone should have it on their phone. I really applaud Microsoft for taking this step.”
Learn more about how Microsoft provides accessible support to customers with the help of Be My Eyes:
Microsoft Disability Answer Desk (DAD) Playbook"It’s been incredible to know we are connecting with the blind and low vision community on a daily basis. Not only do people love knowing they can reach us easily through the Be My Eyes app, but it's thrilling to see how much easier it is to support them via video."
Google integrated Be My Eyes into their disability support desk and saw an immediate impact. Overall, Be My Eyes accounted for:
Learn more about how Google provides accessible support to customers with the help of Be My Eyes:
Google: Lessons Learned Building an Accessible Support Team“We wanted fast solution, so we’ve partnered up with Be My Eyes to give a quick accessibility link to blind women to our service.”
“It’s giving me, as a blind woman, autonomy over my own body. Freedom to get the answer that I want without having to ask someone else in my life.”
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